“Thank you very much for your customer service. We are pleased and well taken care off. You are very fast in responding our quotes and the prices are good as well the service. Keep up the excellent professional customer service!!”
Maggie Ledezma, Coastal Automation & Supply
“Working with Kelly is an absolute pleasure! When I am in need of a stock check, I can count on Kelly to respond quickly and efficiently. Her product knowledge, Allen Bradley in particular, allows us to have a trusting and productive relationship together. She is an integral part of my sourcing needs and I truly appreciate her unparalleled service.”
“Kelly has been exceptional in both prompt response and excellent pricing. It is because of her that I will continue to do business with Santa Clara.”
Frank Hughes, CAPP/USA
“Santa Clara is a great business to deal with. Kelly Hass, my sales rep, is always very fast at getting me quotes. She is quick at answers questions that I have on the products. She is also very knowledgeable. And they are very fast at shipping out to me. I’ve been dealing with Santa Clara for over a year now, and still very pleased with them, and my sales rep. Kelly Hass.”
Wendy Wiltrout, DEW Electric INC
“Your customer service and dedication to your customers is superb!!! I always receive prompt responses to my inquires and your pricing has always been competitive. Also, the quotes always contain accurate information, and my orders are always entered and shipped in a very timely manner. I place a premium on service over pricing and will not hesitate on doing further business with you in the future.
Thank you for your great service!”
Ric Allison, Sunray Electric Supply
“Thank you for your great service, friendly staff, and the cookies.”
Richard Scofield, Cooper Bussmann
“I have been purchasing and dealing with Kelly on a daily basis for over two years and within this time I have received the utmost service from Kelly. Kelly always has a quick response time along with a positive attitude whether it is confirming purchase orders or dealing with short shipments. It seems to me that Kelly works long hours because it does not seem to matter what time of day I call upon her help she is always there to do what is necessary to get the job done.
Her pleasant telephone manner and problem solving ability are just a few of the great assets that make dealing with Santa Clara on a daily basis a wonderful experience.”
Patti O’Brien, Intrepid Distributors
“As always,thanks for the great service!”
Anonymous, J&R Electric
You are one of the quickest, when it comes to quotes. You get 10 out of 10.
Thank you very much for an amazing service you have been providing me for the past many years !!!”
Vilas Datar, Intrepid Distributors
“Here are some points that come to mind about the quality of customer service
Quickest response time to RFQs
Wonderful customer service with follow up
Helpful in resolving issues
Overall a pleasure to work with
Even works on stat holidays sometimes. That makes my life easy as I can quote a lot on the weekends itself.
Never complains about the size or length of bill of material (unlike some other vendors I deal with who fret and fume when I send them a large bill of material ! )
Working with you , life on a day to day basis becomes lot easier. There is no backlog of quotes and a faster turnaround makes our customers happy !”
Nick Gupta, Quantum First Automation
“We deal with Santa Clara on occasional. But every time that we need a price the response is quick. Which permits us to make a quick decision on where to order. This is also followed-up with Santa Clara's excellent shipping. When we get the acknowledgement the part has left, we can always rest easy.
Keep up the excellent work.”
Syllvain Mallette, une division de Cascades Canada inc.
“Kelly and Santa Clara are one of our most efficient and valuable vendors. Kelly’s speed of response on emails is second to none and she and the rest of the staff at Santa Clara go above and beyond trying to fulfill our requests. They specialize in obsolete and hard to find items and this provides us a great outlet to source a multitude of manufacturers through one reliable source.”
“I want to thank you and your team for taking care of this emergency order this weekend. Your company provided excellent customer service and amazing response time. Our customer received the sensors with in an 8 hour window. We appreciate your time and efforts in taking care of our needs.”
Linda, Applied Industrial Technologies
“In our various dealings with Santa Clara Systems, we have found that Mrs. Kelly Hass has provided us with extremely prompt, courteous, and friendly service.
Our product requests are answered quickly, complete with competitive pricing and accurate product descriptions.
We are very pleased with the overall customer service that Kelly provides us, and it is a pleasure doing business with Santa Clara Systems.”
Kerry, Distributeck Electric Inc.
“Kelly gets my quotes back faster than any other vendor, always get the right parts, and at the right price. Very easy to deal with and wish my other vendors were this flawless.”
Jared Nettles, Geophysical Electrical Supply ( G.E.S.C.O )
“Wow, that was fast, thank you!”
Levi Ennis, Baxter Healthcare Corporation
“I have been working with Kelly Hass at Santa Clara Systems for over a year now. She and the company are a pleasure to work with. Kelly makes every effort to get back to me in a timely manner many times only minutes after I have sent her an email request. I very rarely have to wait more than an hour for a response, even on hard to find parts.
I quoted and received two very large orders for one of our local municipalities from Kelly they were on time and without any problems. I have recommended Kelly and Santa Clara Systems to my co-workers for pricing and availability without any hesitation.”
“To be honest,,, all of you rock!!! For me is always a pleasure to work with you,,, great and super fast service A+++ (please don't change, haha!)”
Andrea Becerra K., Texas Safety & Industrial
“1 minute response time...Maureen and I need to revise our testimonial !”
“I have been dealing with Santa Clara Systems for more than 5 years and find their service to be quick and courteous. Orders are processed quickly and without error. I would easily recommend them to anyone!”